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Our Receptionists have been trained as Patient Navigators.


 


The members of our Reception Team have received training to enhance their ability to connect patients directly with the most appropriate source of help, and are now known as Patient Navigators. When patients contact the practice, the patient navigator identifies what their need is, and who will be the most appropriate person to meet their need, whether this be a GP or other option.


 


Services to which patients may be signposted include:


  



  • Minor illness and Practice Nurse Appointments in the practice

  • Pharmacy First 

  • Children’s Primary Care Team 

  • MK health extra appointments at other surgeries 

  • Connect Physiotherapy Service Self-Referral 

  • 111 in order to access an emergency dentist

  • District Nursing and Support Services for carers and older people

The Practice Nursing Clinic

The practice nursing clinic is open Monday to Friday from 8.00-6.30 and Saturday mornings.  You can make an appointment with reception and come to the clinic to discusslady_doctor_baby any concerns you may have or to access the following nursing care:

  • Cervical smears
  • Dressings
  • Ear syringing
  • Lifestyle advice including weight reduction and increasing your exercise levels in order to reduce the chances of your developing long term illnesses and increase your health.
  • Contraception
  • Sexual health advice
  • Support to help you stop smoking
  • Pre-operative advice
  • Suture removals
  • ECG’s
  • Blood pressure monitoring and advice

Nurse Revalidation

Nurse Revalidation comes into effect from April 2016. This is a new process by which nurses and midwifes demonstrate that they practice safely.

 All nurses and midwifes will need to demonstrate that they:

  • Practice a minimum number of hours.
  • Attend regular training sessions
  • Obtain feedback about their practice

At NPMC we will be working with the Nursing and Midwifery Council to ensure all of our nurses are working to a high standard. As part of this we will be asking for feedback from patients who are seen by the Practice Nurse Team on a regular basis.

 

Health Care Assistant Clinics

You can make an appointment with reception for the following care:

  • Blood tests
  • Dressings
  • Support to help you stop smoking
  • Pre diabetic clinic care
  • ECG’s
  • Flu injections
  • Pneumovax injections
  • Vitamin B12 injections
  • Suture or clip removal
  • Blood pressure checks
  • Urine testing
  • Health promotion
  • Injections

 

 
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