If you would like to speak to a doctor or a healthcare professional on the telephone, please arrange a time slot by calling our appointment line - 01908 617111. For calls arranged before 10.00 this will usually be in the morning. For calls arranged after 10.00 it will be after 15.00 in the afternoon.
The receptionist will ask for a brief outline of the problem and will arrange for a consultation with one of our doctors or, if appropriate, another healthcare professional.
Please be aware that unfortunately the doctor will only be able to try to call you TWICE and will then stop trying due to time constraints
Prescriptions produced during telephone consultations will not be available to collect until after 12.00 if it was a morning consultation of after 17.00 if it was an afternoon consultation.
Telephone calls may be recorded for quality and training purposes. As with all consultations, confidentiality will be maintained at all times.