This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Our Receptionists have been trained as Patient Navigators.


 


The members of our Reception Team have received training to enhance their ability to connect patients directly with the most appropriate source of help, and are now known as Patient Navigators. When patients contact the practice, the patient navigator identifies what their need is, and who will be the most appropriate person to meet their need, whether this be a GP or other option.


 


Services to which patients may be signposted include:


  



  • Minor illness and Practice Nurse Appointments in the practice

  • Pharmacy First 

  • Children’s Primary Care Team 

  • MK health extra appointments at other surgeries 

  • Connect Physiotherapy Service Self-Referral 

  • 111 in order to access an emergency dentist

  • District Nursing and Support Services for carers and older people

Patient Participation Group (PPG)

We are looking to make our PPG group as diverse and representative as possible of patients in the Medical Centre.

Your PPG will be made up of a diverse group of patients ranging in age from sixth form students, parents with young children, through to retired people with a lifetime of experience in business and professions.

We also include people with a wide range of medical conditions including high blood pressure, diabetes and heart problems, as well as the blind and severely disabled. Of course we have members with no health problems at all.

As such we feel we represent a true voice of the patients of NPMC and NPMC@ Willen.

We are here to provide a means for patients to make suggestions about the practice and to provide a two-way communication system between patients and the staff within the practice.  We act as a representative group that can be called upon to influence the local provision of health and social care.

  • We will keep you, the patients of NPMC, informed of up and coming improvements within the practice. 
  • We will carry out surveys from time to time into a whole variety of subjects e.g. measuring patient satisfaction, health needs and experiences.
  • We will be exploring the changing needs of the patients and provide feedback to the practice of any changes you would like to see.
  • We also need your help.  We need to know what your health and social care concerns are so that we can pass these on to the people within the practice who need to know.

Address:
The PPG
Newport Pagnell Medical Centre
Queens Avenue
Newport Pagnell
MK16 8QT

mkccg.npmcppg@nhs.net

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website