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Our Receptionists have been trained as Patient Navigators.


The members of our Reception Team have received training to enhance their ability to connect patients directly with the most appropriate source of help, and are now known as Patient Navigators. When patients contact the practice, the patient navigator identifies what their need is, and who will be the most appropriate person to meet their need, whether this be a GP or other option.


Services to which patients may be signposted include:


  • Minor illness and Practice Nurse Appointments in the practice

  • Pharmacy First 

  • Children’s Primary Care Team 

  • MK health extra appointments at other surgeries 

  • Connect Physiotherapy Service Self-Referral 

  • 111 in order to access an emergency dentist

  • District Nursing and Support Services for carers and older people




Child Health Clinics are held once a week at Lovat Hall.  They are run by the health

visiting team and are open for any families with children under 5.  Parents can seek

advice on various issues including feeding, colic, constipation, rashes, sleep, behaviour

difficulties, toilet training and teething.


Child health clinics are held on Tuesday

afternoon from 1pm-2.45pm at Lovat Hall, Silver Street, MK16 0EJ

Breast feeding clinics are held every Monday 13:30 - 15:00 at Tickford Children's Centre, Thames Drive, MK16 9DS



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website