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Noticeboard

Our Receptionists have been trained as Patient Navigators.


 


The members of our Reception Team have received training to enhance their ability to connect patients directly with the most appropriate source of help, and are now known as Patient Navigators. When patients contact the practice, the patient navigator identifies what their need is, and who will be the most appropriate person to meet their need, whether this be a GP or other option.


 


Services to which patients may be signposted include:


  



  • Minor illness and Practice Nurse Appointments in the practice

  • Pharmacy First 

  • Children’s Primary Care Team 

  • MK health extra appointments at other surgeries 

  • Connect Physiotherapy Service Self-Referral 

  • 111 in order to access an emergency dentist

  • District Nursing and Support Services for carers and older people

Training Days


Training is a vital part of providing the best possible service to our patients.  In line with all other surgeries in Milton Keynes we are closing the Medical Centre for one afternoon each month to concentrate on this training.  These training day closures will be from 13.30 to 18.30.

Thursday 24th January 2019

Wednesday 20th February 2019

Thursday 21st March 2019

Wednesday 10th April 2019

Thursday 23rd May 2019

Wednesday 19th June 2019

Thursday 18th July 2019

Wednesday 18th September 2019

Thursday 17th October 2019

Wednesday 20thNovember 2019

  

If you require medical advice which cannot wait until the surgery re-opens please call 111.

If you require urgent medical attention, please call 999.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website