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Further to the recent Cyber attacks, we are pleased to advise that both NPMC and NPMC@Willen are working as normal, our computers and telephones are now up and running.  We would like to thank you all for your patience yesterday and apologise to anyone that experienced any difficulties.

Repeat Prescriptionsprescriptions_holder

Help us to help safeguard our NHS resources

 

A parliamentary accounts committee has estimated something like £100 million a year is wasted on medicines that never get used.  In order to help reduce ongoing wastage, we have changed the length of repeat prescriptions we issue to TWO MONTHS supply at a time only.

 

PLEASE REMEMBER:

  • Unused medicines cannot be recycled.   Even if you never open them, once medicines have left the pharmacy or dispensary they cannot be recycled or used by anyone else.
  • Unused medicines are a safety risk.   Return out of date or unused medicines to a pharmacy for safe disposal.  If your medicines change, return your old medicines to the pharmacy to avoid mixing them up with your new ones.  Don’t stock pile medication, it is a safety risk for children and others who might take them.  Store medicines in an appropriate place out of reach of children
  • How can you help?   Only order what you need.  Let your doctor or pharmacist know if you’ve stopped taking any of your medications.  Check what medicines you still have at home before re-ordering.  Think before ticking all of the boxes on your repeat prescription form and only tick those you really need.  If you don’t need the medicine don’t order it!  If you need the medicine in the future you can still request it.
  • Did you know you can save money on your prescription charges?   It may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription “season ticket”.  A PPC covers you for all of your own NHS prescriptions, including dental prescriptions, no matter how many items you need. 
  • The current prescription charge is £8.20 per item (£16.40 per pair of elastic hosiery).
  • A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.  
  • A 12-month certificate is £104.00 and could save you money if you need more than 13 prescribed items in a year.
  • PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week. 

To Order Repeat Prescriptions

We want to make prescription re-ordering as accurate, efficient and easy to use as possible and are therefore unable to accept repeat prescription requests by telephone. 

This will help to ensure there are no misunderstandings over medication being requested. It will also make our telephone lines more available for patients requesting appointments.

Ways to order a repeat prescription:

  • Hand in a completed repeat prescription request form to reception.
  • Hand in the prescription re-order form to reception ( this will be attached to your last prescription)
  • Register for the online service.  To register you will need to come into the surgery and provide photographic ID they will then grant you access to "SystmOnline" and print you a username and password. Then log in to your "home page" on SystmOnline to order your repeat medication. 
  • Send a written request by post
  • Fax your completed request form to 01908 619904
  • Register with your local chemist to automatically request one for you. 

Please use the attached Repeat Prescription Request Form if you are making a request via post, fax or by hand.

Please allow at least 48 hours for the repeat prescription to be issued.
If your repeat prescriptions go direct to a pharmacist, please allow 72 hours before collecting.

Housebound and infirm patients are still able to request prescriptions by telephone - please contact us for details.

 

 


 

 
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