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Healthcare in Milton Keynes

NPMC is proud to tell you about the role two of our GP Partners are playing in designing and managing healthcare across the city.  They are doing this through their positions as elected board members on Milton Keynes Clinical Commissioning Group (CCG).  To enable them to do this important work, Dr Shalin Parikh, who has worked with us for a few years, will see our patients on a Tuesday and Thursday every week.

How does Milton Keynes CCG commission services?

They do this through commissioning changes to local health services by working through programme boards charged to:

  • Maintain and improve quality
  • Keep tight financial control
  • Deliver on the quality & productivity challenge 
  • Give momentum for transition and reform

What is their role?

Dr Luke James: is the elected Quality and Performance Lead Board Member for MK Commissioning CCG.  This programme of work focuses on making financial savings through effective use of the resources available to us. This includes ensuring all GP practices provide the same level of high quality care and provide some specialist services closer to home, rather than in a hospital setting.  A major piece of work has been to look at GP referral rates and understand what conditions patients are being referred to hospital and other specialist services. This work is designed to lead to a consistent approach across Milton Keynes, with fewer patients being referred for inappropriate care.

Dr James is also the Clinical Lead for IT Systems implementation across Milton Keynes and is currently delivering a single clinical system to link all GP practices as well as the Urgent Care Services and Willen Hospice. This piece of work will result in patients being able to move easily between services within Milton Keynes and will improve quality and safety.

Dr Tayo Kufeji is the elected board member for Maternity and Children's services.  The plans for this area are based on the principles of delivering quality services that provide demonstrable value for money.  The focus will be on procuring services against outcome measures and benchmarking services with best practice in comparable areas.  The care pathways designed will reflect the intent to avoid admission to hospital and to provide support and advice to allow children to be cared for in the community, or close to home; advocating care that reduces interventions where appropriate, such as normalising birth and reducing unnecessary paediatric admissions.  There is a focus on prevention and providing universal, accessible services with targeted care appropriate to the needs of the individual

How can you get involved:

Patients can get involved by enquiring about our Patient Reference Group. This group helps us shape our services by answering questionnaires on our service electronically. To join please pick up a registration form from the Medical Centre or select patient participation group from the right hand menu side of the page and click on the link patient reference group.

Doctors
Nursing Staff
Practice Team
Healthcare Team

Specialist Nurses

Advanced Urology nurse Practitioner


Our Advanced Urology nurse Practitioner is Lesley Thurston. Lesley is a registered nurse with a specialist interest in Urology including Uro-Oncology.


She has experience and knowledge of developing nurse led services within the hospital and developed a prostate assessment clinic at the Medical Centre in 2007 for men with lower urinary tract symptoms which may include getting up at night to pass urine, daytime frequency and urgency, or straining and hesitancy to pass water.


Advanced Diabetes nurse Practitioner


Our Advanced Diabetes nurse Practitioner is Linda Sterry. Linda is a registered nurse with a specialist interest in Diabetes and Coronary heart disease.


She has experience and knowledge of running nurse-led services and has developed a new combined Diabetes and Coronary Heart Disease clinic here at our Medical Centre. She is only available on Mondays as she currently continues to provide specialist Diabetes services for Milton Keynes General Hospital.


She is a member of Diabetes UK and is the Milton Keynes lead for Continuous Subcutaneous Insulin Infusion. She is also a nurse prescriber and has a wealth of experience in primary care, having spent many years as a practice nurse.


Practice nurse with special interest in diabetes


Jacqui Harrison is our practice nurse with a special interest in Diabetes.  She works 16 hours over three days and offers care to people with diabetes.  Jacqui also initiatis and titrates insulin.


Community Respiratory Specialist nurse


Our Community Respiratory Specialist nurse is Frances Baverstock. Frances is a registered nurse with a specialist interest in Chronic Obstructive Pulmonary Disease (COPD) and Asthma.


She has experience and knowledge of nurse led services and will be running respiratory clinics here at Newport.


Frances has worked in primary care for many years as well as recently working as a sister on the respiratory ward at Milton Keynes hospital.


She is fully qualified to diploma level in COPD and Asthma, and can be seen directly or through referral from your doctor to the clinic.


As well as clinics Frances will be working alongside Karen Russell, Community Matron, to provide support at home to respiratory patients who find it more difficult to get to the surgery.”

Nurses

The practice nursing team are here to provide a wide range of nursing care and are available to give you advice and support you in living your life in the healthiest way possible.  The team consists of 12 experienced nurses.  They have many areas of speciality and you can make an appointment to see them through reception.
Heather Huntley (f)
Practice Nurse Team Leader - specialising in caring for patients with or at risk of cardiac problems, stroke and leg ulcers.
Teresa Burden (f)
Practice Nurse, specialising in caring for patients on wafarin. Teresa also provides contraceptive and sexual health advice, does baby immunisations and is one of our specialist travel nurses
Fiona Susanna (f)
Provides contraceptive and sexual health advice.  She also specialises in asthma care and manages the provision of the baby immunisation programme.
Mrs Ann Thody (f)
Practice Nurse with a special interest in contraception
Mrs Jacqui Harrison (f)
Jacqui is our nurse who works with people with diabetes.  She always works with the practice nurse team on a Friday.

Healthcare Assistants

Donna Middleton (f)
Donna holds the "Open University Diploma for Health Care Assistants in Primary Care Practice.”
Jenny Burgess (f)
Jenny holds the "Open University Diploma for Health Care Assistants in Primary Care Practice.”  She also assists in the family planning clinic and minor surgery clinic.
Hayley Boddington (f)
Hayley holds the "Open University Diploma for Health Care Assistants in Primary Care Practice.” 
Mrs Christine Holbrook (f)
Healthcare assistant.

Phlebotomists

Frances Tate (f)
Phlebotomist. Fran also supports Teresa to run our INR service.
Tina Riddy (f)
Phlebotomist and consultant clinic support.
Dawn Williamson (f)

Noticeboard

It's not a 999 emergency.  But you need medical help fast?  There is now a 111 number to call.
What is 111?

It is a new NHS telephone number being introduced to help make it easier for you to access local health services.  You can now call 111 when you need medical help fast, but it is not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best.  That could be A&E, an Urgent Care Centre or Minor Injuries Unit, an out of hours GP, community nurse, emergency dentist or a late opening pharmacist.

You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year.  Calls from landlines and mobile phones are free.

There is a typetalk service (18001 111) for the deaf and hard of hearing.

Why should I use it?

NHS 111 is a fast and easy way to get the right help - wherever you are, and whatever the time.

It can also help us free up 999 and local A&E departments so that they can focus on emergency cases.

How does it work?

111 will get you through to a team of highly trained advisers, who are supported by experienced nurses.  They will ask you questions to assess your symptoms, and give you the health care advice you need or direct you to the right local service.  The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded.  All calls and the records we create are maintained securely, and will only be shared with others directly involved in your care.

When do I use it?

You should use the NHS 111 service if:

  • You need medical help fast, but it is not a 999 emergency.
  • You think you need to go to A&E or another NHS urgent care service.
  • You don't know who to call for medical help or you don't have a GP to call; or
  • You require health information or reassurance about what to do next. 

For less urgent health needs, you should still contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific number to call when you are concerned about your condition, please continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

For more information please visit www.nhs.uk/111

Further Information

 
 
NHS ChoicesDepartment of HealthMy Surgery Website