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INFORMATION FOR PATIENTS REGARDING NOVEL CORONAVIRUS (COVID-19) INFECTION

 

The NHS in Milton Keynes and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the 'Delay' stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.

Use the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19) if:

  • you feel you cannot cope with your symptoms at home
  • your conditions gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found on: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Following the announcement that an individual in the Milton Keynes area has been confirmed as having the coronavirus, PHE is carrying out a thorough risk assessment to trace this individual’s movements in the last fortnight. Patients and staff can be reassured that their safety is the top priority, and patients are encouraged to attend all appointments as usual. The local NHS and Milton Keynes Council are working closely with PHE to support this work. PHE is prioritising contacting people who might have had close and sustained contact with the individual to provide them with health advice about symptoms and emergency contact details in case they become unwell. If you have not been contacted you do not need to take any action.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Summary Care Record

summary care record

We would also like to enhance the information that can be shared with other NHS partners who are involved in your healthcare, to provide a more integrated approach to care. This can be achieved using something called an Advanced Summary Care Record. It will improve the flow of information across the health and care system and increase safety and efficiency for patients in the NHS. The Advanced Summary Care Record contains the following information from your GP records:

 

  • Significant medical history (past and present)
  • Reason for medication
  • Anticipatory care information or Advance directives (such as information about the management of long term conditions)
  • Communication preferences
  • End of life care information
  • Immunisations

 

No other information will be available to NHS partners apart from those listed above.  We would need your consent before the Advanced Summary Care Record can be enabled from your GP records.  We would therefore be grateful if you could contact reception to get a form.

Thank you and we look forward to continuing to provide the best possible care to you.

Patients can opt out of the scheme at any time by informing their practice and completing a simple form.  

If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.

Subscribe to the newsletterDownload the opt out form >>>>



 
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