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The Bridge Primary Care Network (PCN)

Understanding PCNs and what it means for patients” 

If you missed our webinar on Wednesday 8th July at 12.30 pm for patients to understand more about the role of the PCN within Primary Care and the services that patients of The Bridge (NPMC, NPMC@Willen, Kingfisher and Brooklands) can access, here is a recording for your information, please click on the link and enter the password yNMNhHi3

 

https://ehertsccg.webex.com/recordingservice/sites/ehertsccg/recording/playback/c467da0eb28a45eda174dea68b9fd668

Extended GP Access. Contact Reception

Appointments

You can arrange an appointment with your doctor or the practice nurse by:

  • Telephone: 01908 617111
  • Using our Klinik patient triage system found on our Home page.

 

Please can you let reception know at time of booking your appointment if you or your child may be infectious.

To enable us to be able to look after your care more effectively, and to the best of our capabilities, each of our doctors works with a buddy.  This means they work together and cover each other’s work load when one is away or not available. Working in this way helps with trying to maintain continuity of care for patients and avoids any gaps in your care.

Saturday Consultations

These available for pre-bookable appointments only - this will allow for those who find it difficult to visit their doctor during the week to access a GP at the weekend.

 

If you cannot keep your appointment please let us know in good time so it may be given to someone else.

 Telephone calls may be recorded for quality and training purposes. As with all consultations, confidentiality will be maintained at all times. 

 

 

Texting Appointment Reminders

 

We are now able to text appointment reminders to those that have registered their mobile number with the practice.

 

When a patient books an appointment, a confirmation text will be sent to them. They will also receive a reminder text the day before the appointment.

 

We are hoping that this will reduce the number of missed appointments.  Please help us by ensuring we have your correct mobile number on our system.  You can do this by calling in at the Medical Centre or completing the consent form.

 

 
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