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INFORMATION FOR PATIENTS REGARDING NOVEL CORONAVIRUS (COVID-19) INFECTION

 

The NHS in Milton Keynes and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the 'Delay' stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.

Use the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19) if:

  • you feel you cannot cope with your symptoms at home
  • your conditions gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found on: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Following the announcement that an individual in the Milton Keynes area has been confirmed as having the coronavirus, PHE is carrying out a thorough risk assessment to trace this individual’s movements in the last fortnight. Patients and staff can be reassured that their safety is the top priority, and patients are encouraged to attend all appointments as usual. The local NHS and Milton Keynes Council are working closely with PHE to support this work. PHE is prioritising contacting people who might have had close and sustained contact with the individual to provide them with health advice about symptoms and emergency contact details in case they become unwell. If you have not been contacted you do not need to take any action.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Road Traffic Accidents

 

The background

 

 In 1995  the Road Traffic Act  changed the rules regarding road traffic accidents and the charging for care given.  In the past A&E used to charge for this, now this has moved to General Practice.  All UK motor insurance policies cover such fees and payment of such fees does not constitute any admission of liability.

 

 

 

Because of this we are now in a position of having to charge for this care, but the driver of the vehicle is able to claim this back from their motor insurer.

 

 

 

How this works




    • The driver of the vehicle at the time of the accident is liable for all costs (which they can then claim back from their motor insurer.) You will need to supply us with the drivers details.



 



    • This guideline does not include the care or recording of accidents for children under the age of 16



 



    • If you are attending an appointment with a Doctor within one working day of a road traffic accident for medical or surgical treatment or examination for injuries sustained the driver will be charged as follows:

 

    • Treatment - for each person treated over the age of 16 = £21.30



(If the doctor does a home visit then mileage will be charged - rate per mile or part of a mile (over 2 miles) = £0.41)

 

 



    • Where the purpose for attending a GP surgery or for a telephone consultation following an accident is to record injuries for future medico-legal purposes the charge for this is not covered by the Road Traffic Act and our charge is £21.30 per 10 minute appointment



 

 

We will inform you of this on booking the appointment if possible, or if not when you arrive for your appointment. 

 

 

 
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