This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

INFORMATION FOR PATIENTS REGARDING NOVEL CORONAVIRUS (COVID-19) INFECTION

 

The NHS in Milton Keynes and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the 'Delay' stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.

Use the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19) if:

  • you feel you cannot cope with your symptoms at home
  • your conditions gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found on: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Following the announcement that an individual in the Milton Keynes area has been confirmed as having the coronavirus, PHE is carrying out a thorough risk assessment to trace this individual’s movements in the last fortnight. Patients and staff can be reassured that their safety is the top priority, and patients are encouraged to attend all appointments as usual. The local NHS and Milton Keynes Council are working closely with PHE to support this work. PHE is prioritising contacting people who might have had close and sustained contact with the individual to provide them with health advice about symptoms and emergency contact details in case they become unwell. If you have not been contacted you do not need to take any action.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Named GP for all patients

The named GP requirement will be extended to all patients. By 31 March 2016 all practices will need to include on their website reference to the fact that all patients (including children) have been allocated a named, accountable GP. This will be a contractual requirement and builds on the 2014/15 agreement to provide a named & accountable GP for over 75s.

Practices should inform patients at the first appropriate interaction with the practice that they have the option to have a named accountable GP. It is for the practice to decide when this is appropriate and there is no requirement to write to patients to inform them.

If a patient expresses a preference as to which GP they wish to be assigned, the practice must make reasonable effort to accommodate this request. The named GP can be a partner or salaried GP.

The named accountable GP’s role will be to take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).

For patients aged 75 and over, as required by the 2014/15 GMS contract agreement, the named accountable GP will:

  • work with relevant associated health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient
  • ensure that these patients have access to a health check as set out in section 7.9 of the standard General Medical Services contract.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website