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Noticeboard

INFORMATION FOR PATIENTS REGARDING NOVEL CORONAVIRUS (COVID-19) INFECTION

 

The NHS in Milton Keynes and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The Chief Medical Officer has announced that the country is moving into the 'Delay' stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.

Use the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19) if:

  • you feel you cannot cope with your symptoms at home
  • your conditions gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found on: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Following the announcement that an individual in the Milton Keynes area has been confirmed as having the coronavirus, PHE is carrying out a thorough risk assessment to trace this individual’s movements in the last fortnight. Patients and staff can be reassured that their safety is the top priority, and patients are encouraged to attend all appointments as usual. The local NHS and Milton Keynes Council are working closely with PHE to support this work. PHE is prioritising contacting people who might have had close and sustained contact with the individual to provide them with health advice about symptoms and emergency contact details in case they become unwell. If you have not been contacted you do not need to take any action.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Repeat prescriptions - from 2nd September 2019 these will not be able to be ordered by pharmacies or 3rd parties on behalf of patients. See this LEAFLET for more information.  Patients who are housebound, have a dosette box or are in a residential home are not affected by these changes.

Autism information booklet

Services available for children and young people who have special education needs or disabilities

MK Health Extra

New ways to access GP Services

Milton Keynes GPs working together to improve Primary Care Services for local people:

MK GP Health Extra

Information to help you with your hospital appointments:

Useful list for hospital appointments

More appointments at times to suit you and your family

From December 2015 patients registered with one of the 22 GP practices in the Milton Keynes Collaboration (and part of this pilot scheme), will have the added convenience of being able to see a GP, or other healthcare professional, outside of normal surgery opening hours, including evenings and weekends.

How do I get an appointment?

The same way you would normally - just contact your registered GP practice. Please ensure you give the receptionist enough information to book an appropriate appointment.

What services will be available?

You will be able to see a GP as normal for NHS care. Appointments with other Healthcare professionals are also being developed.

Where will I be seen?

Appointments will be at one of the five GP 'HUB' practices in Milton Keynes. These are:

Broughton Gate Health Centre

CMK Medical Centre

Parkside Medical Centre

The Grove Surgery

Wolverton Health Centre

We need your consent

If an appointment is available you will be asked for your consent to share your electronic medical record. This enables the clinical staff at the 'HUB' practice to view your previous records and add new information. One of the major benefits is that this new information is able to be viewed by your registered practice and ensures continuity of your care.   

Feedback  

As the pilot progresses we will be asking patinets to give feedback on the service. Your feedback will be used to help us develop the services beyond the timeframe of the pilot.

If you have any comments please email: PMCF@MKUCS.nhs.uk

The 22 Practices in the scheme are:

Bedford Street Surgery

Broughton Gate Practice

CMK Medical Centre

Cobbs Garden Surgery

Drayton Road Surgery

Fishermead Medical Centre

Hilltops Medical Centre

Newport Pagnell Medical Centre   

Parkside Medical Centre

Purbeck Health Centre

Red House Surgery

Sovereign Medical Centre

Stonedean Practice

Stony Medical Centre

The Grove Surgery

Walnut Tree Health Centre

Water Eaton Health Centre

Watling Vale Medical Centre

Westcroft Health Centre

Whaddon Medical Centre

Wolverton Health Centre

Westfield Road Surgery  

Other services

Missing persons - Herbert protocol:

Herbert Protocol

Details below are for the CMK sexual health clinics:

Sexual Health Clinic

Sexual Health Outreach Clinics - drops ins

Self-care article

 “Self-care is all about you. It includes knowing about your health and taking simple lifestyle steps to being healthier, including eating healthily, taking regular exercise and dealing with common conditions as well as managing long term conditions effectively. 

Self-care is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home simply with over-the-counter medicines and plenty of rest. 

What is self-care? 

Self-care means looking after yourself in a healthy way, whether it’s eating healthily, taking medicine when you have a cold, or doing some exercise. 

How can I self-care? 

Self-care includes the actions you take every day in order to stay fit and maintain good physical and mental health, meet your social and emotional needs, prevent and treat illness, and care more effectively for minor ailments. 

Can anyone help me to self-care? 

Your pharmacist can help you to stock up your medicine cabinet with remedies for minor ailments and illnesses. Some useful additions to your home first-aid kit include:

Painkillers for adults and children

Medicines to help with all kinds of tummy upsets

Tweezers and sharp scissors to remove splinters or cut bandages

A thermometer to check for fever

Antiseptic cream

Antiseptic wipes

A range of bandages, plasters, and dressings for minor cuts, sprains and bruises 

Why should I self-care? 

Keeping yourself fit and healthy can help protect you from illnesses like colds, flu and infections. Making lifestyle changes like quitting smoking or losing weight can also decrease your chances of getting a serious illness like cancer or heart disease. By caring for yourself, you’re helping to make sure NHS services are available for those that really need them. 

What if I don’t know if I can self-care? 

Advice is available free 24/7 on 111 and your pharmacist can also provide support and guidance.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website