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The NHS in Milton Keynes and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.


Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:


  • Stay indoors and avoid contact with other people as you would with the flu

  • Call NHS 111 to inform them of your recent travel to the country


Information for the public is available at


Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.


The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.


Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Everyone is being reminded to follow Public Health England advice to:


  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are unwell.


You can find the latest information and advice from Public Health England at

Repeat Prescriptionsprescriptions_holder

Help us to help safeguard our NHS resources


A parliamentary accounts committee has estimated something like £100 million a year is wasted on medicines that never get used.  In order to help reduce ongoing wastage, we have changed the length of repeat prescriptions we issue to TWO MONTHS supply at a time only.

Please be reassured that the availability of medication post Brexit is being closely monitored nationally. You are kindly asked not to stockpile your medication as this will create unnecessary stock shortages. Just order your usual quantities as normal. Thank you.



  • Unused medicines cannot be recycled.   Even if you never open them, once medicines have left the pharmacy or dispensary they cannot be recycled or used by anyone else.
  • Unused medicines are a safety risk.   Return out of date or unused medicines to a pharmacy for safe disposal.  If your medicines change, return your old medicines to the pharmacy to avoid mixing them up with your new ones.  Don’t stock pile medication, it is a safety risk for children and others who might take them.  Store medicines in an appropriate place out of reach of children
  • How can you help?   Only order what you need.  Let your doctor or pharmacist know if you’ve stopped taking any of your medications.  Check what medicines you still have at home before re-ordering.  Think before ticking all of the boxes on your repeat prescription form and only tick those you really need.  If you don’t need the medicine don’t order it!  If you need the medicine in the future you can still request it.
  • Did you know you can save money on your prescription charges?   It may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription “season ticket”.  A PPC covers you for all of your own NHS prescriptions, including dental prescriptions, no matter how many items you need. 
  • The current prescription charge is £9.00 per item (£16.40 per pair of elastic hosiery).
  • A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.  
  • A 12-month certificate is £104.00 and could save you money if you need more than 13 prescribed items in a year.
  • PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week. 

To Order Repeat Prescriptions

We want to make prescription re-ordering as accurate, efficient and easy to use as possible and are therefore unable to accept repeat prescription requests by telephone. 

This will help to ensure there are no misunderstandings over medication being requested. It will also make our telephone lines more available for patients requesting appointments.

Ways to order a repeat prescription:

  • Hand in a completed repeat prescription request form to reception.
  • Hand in the prescription re-order form to reception ( this will be attached to your last prescription)
  • Register for the online service.  To register you will need to come into the surgery and provide photographic ID they will then grant you access to "SystmOnline" and print you a username and password. Then log in to your "home page" on SystmOnline to order your repeat medication. 
  • Send a written request by post
  • Fax your completed request form to 01908 619904
  • Register with your local chemist to automatically request one for you. 

Please use the attached Repeat Prescription Request Form if you are making a request via post, fax or by hand.

Please allow at least 48 hours for the repeat prescription to be issued.
If your repeat prescriptions go direct to a pharmacist, please allow 72 hours before collecting.

Housebound and infirm patients are still able to request prescriptions by telephone - please contact us for details.




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