In house consultant clinics questionnaire
Link to patient questionnaire for those patients attending any of our in-house consultant clinics here at Newport Pagnell Medical Centre.
We are grateful for your feedback - thank you.
Repeat prescriptions - from 2nd September 2019 these will not be able to be ordered by pharmacies or 3rd parties on behalf of patients. See this LEAFLET for more information. Patients who are housebound, have a dosette box or are in a residential home are not affected by these changes.
Problem with sleeping? Click here for helpful advice
Hearing loss at work training - 28th September Click here for information
"Our strategic mission is to provide all patients with reliable, accessible, high quality, comprehensive healthcare, continuing to offer extended services and considering opportunities that present themselves in order to improve our care within the constraints of the local health economy"
The doctors and staff at the NPMC are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of long term conditions such as asthma and diabetes and offer a wide variety of other medical services including antenatal, postnatal care, minor surgery, childhood vaccinations and travel clinics.
If you would like to see any further improvements, please let us know. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like at firstname.lastname@example.org
To help us continually develop and improve we welcome both positive and negative feedback. Please click on the link below to leave your feedback on the NHS website, positive feedback is just as important as any constructive criticism:
Friends and Family Feedback
To access our private services please telephone 01908 619912 or click the link below:
Crisis In General Practice
Please read the attached document regarding Crisis in General Practice
Crisis in General Practice
NHS Health Checks
If you have been invited to attend an NHS Health Check and would like more information on what to expect at your appointment please click here NHS Health Check Leaflet
NHS Friends and Family Test
How likely are you to recommend Newport Pagnell Medical Centre to friends and family, if they needed similar care or treatment?
Please pick up a post card when you next visit and take a couple of minutes to give us your feedback. It'll help us learn more about what you think of your experience - what you like and what you think we could improve. Or click the Friends and Family Test logo above.
Bank Holiday - 26th August 2019 Pharmacy opening hours:
Please be aware it is the patient’s responsibility to ensure repeat prescriptions are ordered on time. You can order your prescription up to 10 days before it is due.
Our doctors are very busy and cannot be interrupted to produce prescriptions urgently because the request has come in late.
When we receive a repeat prescription request, we shall have your prescription ready within 48 hours if collecting from the surgery or 72 hours if your prescription is to be sent to the pharmacist.
All electronic prescriptions will be with the pharmacist within 48 hours.
In most cases, if you are not able to take your regular medication for 48 hours this will not impact on your health, but you can avoid this interruption in you medication by ordering on time.
It is our policy not to order medication over the phone; we only take requests over the phone for prescriptions from housebound patients and we request these phone calls come in after 9.30am.
All urine samples MUST be received at Reception by 12 midday - Monday to Friday
Protected Learning Time
The practice will be closed on Wednesday 18th September 2019 from 1.30pm to 6.30pm for protected learning time.
For test results please call after 10.30am
Test results can now be viewed on-line, if you do not have an on-line password please come into the medical centre with proof of identity such as a passport or driving licence and we shall set up a password for you.
You will then be able to book and cancel doctor’s appointments, order medication, contact the medical centre via a confidential messaging system, and view your detailed coded medical record including your test results.
We are a training practice and have a GP registrar working with us undertaking their advanced training in General Practice. Registrars are qualified doctors who have had considerable hospital experience and generally stay with us for up to 12 months.
We also have medical students, junior doctors and nurses undergoing training with us from time to time.
Sometimes patients ask if we can provide a chaperone to accompany them if they are having an examination with their GP.
This notice is to advise patients we can provide that service.
If you would like a chaperone, please ask your GP.
You can now book appointments at either Newport Pagnell Medical Centre or NPMC at Willen - please ensure you check the 'Location' of the GP clinic when booking appointments.
(Site updated 22/08/2019)