Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please use this form and send to blmkicb.npmcmail@nhs.net  Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please use the AccuRx online patient service or telephone the Practice.

Want to make a complaint?

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Complaints Form

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and email it to us at blmkicb.npmcmail@nhs.net and the complaints manager will deal with your concerns appropriately.