Please find out vacancies below or For additional information and to apply for vacancies at NPMC please refer to Candidates | Primary Care Careers.
Patient Navigator
Newport Pagnell Medical Centre is looking to recruit patient navigators to join our team. You will be required to work 21 hours per week between Monday to Friday over four days and be available on the fifth day to provide cover if needed. You will also be required to cover Saturday morning shifts on a rota basis.
We offer a comprehensive training programme to all our patient navigators where you will initially receive 1-1 training, followed by ongoing support from your trainer and team leaders.
There is more to this role than answering the phone and making appointments. In this essential front-line role at the practice, our patient navigators help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Greet patients, doctors & visitors in a polite & friendly manner
- Answer the telephone promptly & courteously
- Make appointments using SystmOne
- Administer the procedure for repeat prescriptions
- Open & sort all the Medical Centre post
- Ensure the smooth running surgeries and clinics
- Arrange hospital appointments
- Receive specimens ready for pathology laboratory collection
- Deal with general enquiries helpfully & efficiently
- Collate, sort & deal with paperwork from GPs & other practice staff
- Inform patients of test results
- Support colleagues in maintaining an efficient & friendly team atmosphere
For more information and an application form, please contact Wendy Kerr, HR manager, [email protected] or tel 01908 619749 or [email protected] .
Privacy Notice
As part of any recruitment process, NPMC collects and processes personal information, or personal data, relating to job applicants. This personal information may be held by NPMC on paper or in electronic format.
We are committed to being transparent about how we handle your personal information, to protect the privacy and security of your personal information. The purpose of this privacy notice is to make you aware of how and why we will collect and use your personal information during the recruitment process. We are required under the data protection laws to notify you of the information contained in this privacy notice.
The purposes for which we are processing, or will process, you personal information are to:
We reserve the right to close posts early if we receive a sufficient volume of applications. Unfortunately only short listed applicants will be contacted.
manage the recruitment process and assess your suitability for employment
check your eligibility to work in the UK
comply with the duty to make reasonable adjustments for disabled job applicants
monitor equal opportunities
ensure effective HR management and business administration