Vacancies

Full time (37.5 hours), part time considered.

We are looking for somebody with good attention to detail, excellent customer service skills, able to work within a team, communicate effectively and have the ability to manage sensitive information appropriately.  Knowledge of medical terminology would be an advantage as would experience of typing medical correspondence. 

Duties include:

• clinic preparation
• answering telephone calls
• dealing with appointment requests
• recording of information into spreadsheets
• producing template letters using Word
• providing general administration
• dealing with insurance reports 

For more information and an application form, please contact Wendy Kerr, HR manager, [email protected] or tel 01908 619749 or [email protected] .  

Newport Pagnell Medical Centre is looking to recruit patient navigators to join our team.   You will be required to work 21 hours per week between Monday to Friday over four days and be available on the fifth day to provide cover if needed.  You will also be required to cover Saturday morning shifts on a rota basis. 

We offer a comprehensive training programme to all our patient navigators where you will initially receive 1-1 training, followed by ongoing support from your trainer and team leaders.  

There is more to this role than answering the phone and making appointments.  In this essential front-line role at the practice, our patient navigators help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. 

The main responsibilities of the role include:

• Greet patients, doctors & visitors in a polite & friendly manner
• Answer the telephone promptly & courteously
• Make appointments using SystmOne
• Administer the procedure for repeat prescriptions
• Open & sort all the Medical Centre post
• Ensure the smooth running surgeries and clinics
• Arrange hospital appointments
• Receive specimens ready for pathology laboratory collection
• Deal with general enquiries helpfully & efficiently
• Collate, sort & deal with paperwork from GPs & other practice staff
• Inform patients of test results
• Support colleagues in maintaining an efficient & friendly team atmosphere

For more information and an application form, please contact Wendy Kerr, HR manager, [email protected] or tel 01908 619749 or [email protected] .  

Full time 37.5 hours (part time will be considered).  Knowledge of medical terminology would be an advantage as would experience of processing scanned documents and/or summarising patient records.  

We are looking for a well motivated, flexible employee to join our busy Data QualityTeam, who strives to ensure our patients receive the best possible service from the Practice.

You will be responsible for scanning documents, read coding and summarising medical records within the practice clinical system (SystmOne).  You will ensure patients’ medical histories are accurately recorded and readily accessible to clinicians.   

Experience of working with SystmOne would be an advantage.  

For more information please contact [email protected] or [email protected]